New York Metropolis mayor Zohran Mamdani, who rode a social media-fueled campaign to Gracie Mansion, is reversing an Eric Adams–period directive barring TikTok from government-owned gadgets. Native businesses will now be capable to submit about their tasks on the app, although with new guardrails to guard metropolis networks.
“The Mamdani administration is dedicated to utilizing each instrument in our toolbox to speak with New Yorkers,” says the e-mail to businesses, obtained by WIRED. “At a second when persons are turning to metropolis authorities for details about free providers, emergency conditions, upcoming occasions, and extra, we wish to open up new avenues of communication with the general public and assist ship the data New Yorkers want.”
In August 2023, then-mayor Adams barred using TikTok on authorities gadgets, becoming a member of the ranks of different state and federal businesses that on the time deemed the app a major security risk. Adams spokesperson Jonah Allon mentioned then that the city’s Cyber Command workplace had determined that TikTok, which was owned by the Chinese language-based firm ByteDance, “posed a safety menace to town’s technical networks and directed its elimination from city-owned gadgets.”
The directive resulted in a lot of common city-run accounts shutting down, together with accounts for the NYC Departments of Sanitation and Parks and Recreation. As of Tuesday morning, the accounts’ bios learn, “This account was operated by NYC till August 2023. It’s now not monitored.”
Now, these TikTok accounts can be allowed to reopen with just a few new guidelines aimed toward defending the safety of NYC’s networks and gadgets whereas permitting businesses to speak with residents on the favored app. With a view to use TikTok, businesses can be required to make use of separate, government-issued gadgets for the app that “can’t include delicate or restricted information, they usually can’t be used for e mail, inside techniques, or privileged entry,” in keeping with the e-mail to businesses. Businesses will designate particular workers from media and press workplaces to run the TikTok accounts with metropolis authorities emails, not private ones.
“In a fragmented media panorama, increasingly more individuals—particularly youthful individuals—are trying past the 4 corners of their tv display screen to remain knowledgeable,” Mamdani mentioned in a press release to WIRED. “Our accountability is easy: Meet individuals the place they’re. Meaning stepping outdoors our consolation zones and speaking in ways in which mirror how New Yorkers really reside, work, and join.”
Mamdani’s rule reversal comes after his November election that relied closely on social media to conduct voter outreach. Mamdani leveraged TikTok to recruit volunteers and amplify his coverage platform. Over his first few months in workplace, Mamdani has continued to leverage social media platforms, publishing a wide range of public-service bulletins associated to city-run applications.
Forward of harmful winter climate in January, Mamdani revealed a video to the official @nycmayor account on Instagram asking New Yorkers to join town’s free emergency communications program, NotifyNYC. This system netted greater than 32,000 new subscribers within the 4 days after the video was launched, in keeping with stats offered by Mamdani’s workplace. Final 12 months, New York Metropolis Emergency Administration ran a $240,000 promoting spherical for NotifyNYC, buying round 48,000 new subscribers. Mamdani additionally created a handful of movies asking New Yorkers to affix a Division of Sanitation snow-shoveling program. Round 5,000 individuals signed up, tripling the quantity beforehand enrolled in this system.
The scenario has additionally modified for the app. In January 2026, TikTok finalized a deal with the Trump administration to kind a brand new US-based model of the corporate run by American traders, together with Oracle. The consortium of American traders staved off a nationwide ban of the app.
