Australian entrepreneur Ned Dwyer has purpose to have a good time, after Nice Query, the San Francisco-based startup he co-founded in 2020, raised $20 million (US$13 million) in enterprise capital funding.
And the Collection A spherical has additionally prompted Dwyer to mirror on his experiences as an expat in Silicon Valley, and what has modified since for fellow Aussies making the leap to the US.
The funding represents the biggest funding spherical thus far for Nice Query, a platform that helps firms run, analyse, and share buyer analysis.
The spherical was led by Canada’s Inovia Capital, with Y Combinator, January Capital and Character Capital additionally contributing.
Talking to SmartCompany, Dwyer says the funding will assist Nice Query construct its go-to-market efforts and attain a broader buyer base.
“We have now a variety of Fortune 100 clients, like ServiceNow and Intuit, amongst others fast-growth firms like Canva and Brex and Gusto,” he says.
“However outdoors of these of us, and people groups that have gotten a variety of UX researchers, the innovators, the folks on the forefront of know-how, no-one is aware of, so lastly we are able to get the phrase out.”
The funding can even assist Nice Query develop its synthetic intelligence technique: the startup says AI instruments may also help clients analyse quantitative person knowledge, and even deal with analysis duties as soon as undertaken by human moderators.
“With that AI moderator, you’re in a position to recruit [research participants] in about 20 minutes to go, anybody out of your present buyer database, after which in one other 20 minutes, you may run as much as 1,000 concurrent AI moderated periods and analyse the outcomes,” says Dwyer.
“And so it means one thing that’s taken historically, eight weeks previous to AI, late final 12 months we obtained it down to 5 days. Now we’re speaking a couple of matter of hours.”
These instruments cite the unique interviews, provides Dwyer, which means human researchers can make sure the AI shouldn’t be hallucinating or producing AI slop.
Classes for Aussies in search of US tech careers
The funding spherical is a milestone for Dwyer, who departed Melbourne for San Francisco in 2012 whereas constructing Elto, a platform connecting non-technical founders to Shopify and WordPress developers.
Elto was acquired by area registration firm GoDaddy for an undisclosed quantity in 2015.
Dwyer says the Silicon Valley startup setting is totally different for Australian founders at present, and these variations could not directly profit these in search of a tech profession within the US.
“Once I first came visiting to the States over a decade in the past, there was a big Australian inhabitants, and there have been common occasions that have been simply targeted on Australians,” he says.
“And and I believe that it’s nice, as a result of it makes it slightly bit simpler to go and meet folks you’ve obtained a bunch in frequent with, and already speaks the identical cultural language.
“I’m seeing much less of that form of exercise now, much less Australian-specific occasions.”
Whereas fewer overtly Australian occasions would possibly seem to be a draw back for Antipodeans overseas, Dwyer says it’d truly push these expats deeper into the startup scene.
Newly-landed Aussies are “surrounded, not a lot by Australians, however by all these different folks from all world wide and the nation, who’re doing a few of their greatest work on the most important stage for know-how firms,” he says.
Those that do strive making their mark in Silicon Valley should still battle with credentialism — the place recruiters and buyers favour candidates with identified portions on their CV, whether or not that be a Stanford enrolment or a stint at Meta.

Dwyer, who outlined those concerns in 2018, says credentialism is “nonetheless an issue”, with proficient tech staff nonetheless required to show themselves with out counting on high-profile names on their resume.
“You may need a College of Melbourne diploma, , a prime 50 college on the planet,” he says. “No one cares.”
“You may need labored for some huge startup in Australia that by no means escapes Australian shores.
“However by popping out and discovering smaller firms who’re in search of that expertise that’s perhaps slightly bit unpolished, after which leveraging that to go and work in bigger and bigger alternatives, appears to be the playbook that the majority of individuals have success with.”
In fact, not each bold tech employee wants to depart the nation to make their mark.
Equivalent to its Collection A increase, Nice Query itself is hiring product and engineering staff throughout Melbourne and Brisbane, deepening its roots in Dwyer’s first residence.
- This story first appeared on SmartCompany. You possibly can read the original here.

