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    Home»Startups»AI-washing: Are we fooling ourselves with artificial intelligence?
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    AI-washing: Are we fooling ourselves with artificial intelligence?

    Editor Times FeaturedBy Editor Times FeaturedJuly 2, 2025No Comments7 Mins Read
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    This week, my laundry machine broke. Bummer. Like several regular individual, I dove into analysis mode, scrolling by limitless product pages, characteristic lists, and reductions. After some time, one machine caught my consideration. It was a Samsung mannequin labelled “AI-enhanced”. (Not going to lie, it got here with a stable low cost, making it one of many most cost-effective among the many top-rated choices, however I used to be actually excited in regards to the AI characteristic)

    In full honesty (this isn’t a sponsored submit), it really works nice. From what I may observe, if you throw the garments contained in the machine, it weighs the garments, and based mostly on that, it selects essentially the most appropriate wash setting: water stage, cleaning soap, temperature, and timing. Sure, it’s intelligent, environment friendly, and genuinely useful. Nevertheless it bought me considering: is that actually AI, or only a well-designed automation?

    We love “washing” and rather more than simply garments

    In enterprise, as in life, those that inform essentially the most compelling story are inclined to succeed. We love to make use of fancy phrases, set expectations excessive, and maintain consideration lengthy sufficient to show curiosity into conversion. Labels matter. Language sells. That’s the place the “washing” is available in.

    Out of the blue, the shopper adjustments. With so many choices obtainable, they’re now not simply shopping for merchandise; they’re shopping for right into a story, a price, a promise. We noticed it clearly with greenwashing. All the things grew to become “eco-friendly”, “sustainable”, and “recyclable.” A few of it was actual progress, however a lot of it was simply intelligent advertising and marketing with little substance behind it.

    The identical factor is now taking place with AI. Buzzwords like “AI-powered” or “clever assistant” are being utilized to merchandise that, whereas typically sensible and helpful, should not really pushed by synthetic intelligence. Simply as greenwashing exaggerates a product’s environmental credentials, AI-washing misleads customers about what the know-how is definitely doing. The road between automation and synthetic intelligence will not be all the time 100% clear. On that notice, let’s evaluation 5 instances the place the buzzword was blurred into the product to suit the market

    AI or not AI? That’s the query 

    1. Samsung AI-enhanced washing machines

    This product sparked the concept of the entire article, so it clearly needed to go first. Samsung has marketed a number of washer fashions as “AI-enhanced”, highlighting options that supposedly alter wash settings based mostly on load kind and consumer habits. On the floor, it sounds just like the machine is studying from behaviour and optimising accordingly, consistent with what customers would possibly anticipate from AI.

    What really occurs is less complicated. When the laundry is loaded, the machine weighs the garments after which selects the suitable settings for water stage, detergent, temperature, and cycle size. It’s a sensible use of sensors and automation, little doubt, however is it really studying something new, or just being attentive to what program you employ essentially the most?  I’d personally not name this AI slightly a well-executed piece of engineering.

    Builder-ai

    2. Builder.ai

    The obvious and well-known case this 12 months. Builder.ai was extensively promoted as an AI-powered software program growth platform that might construct customized apps with out the necessity for builders. The promise was clear: kind in your app concept, and their so-called “AI” would generate a working product rapidly and affordably. It seemed like a revolution in software program growth, and traders purchased into the story. The corporate raised over €440 million from main backers, reaching the billion-dollar valuation, positioning itself as a pacesetter in AI-driven app creation.

    The truth was far much less futuristic. Investigations revealed that the platform relied closely on a workforce of over 700 human builders based mostly in India who manually executed many of the work. The AI part was minimal, largely restricted to interface recommendations and templates. Whereas the human help should ship good outcomes, the branding misled clients and traders into considering they have been witnessing automation at its peak, when it was largely outsourced labour hidden behind a tech buzzword.

    Logitech-M750

    3. Logitech’s AI Version M750 mouse

    A number of months in the past, Logitech launched the Signature AI Version M750 wi-fi mouse. Curious consumers anticipating next-gen enter know-how is likely to be shocked to search out that the “AI” improve is, fairly actually, simply an additional button. This button is preprogrammed to launch the ChatGPT immediate builder from Logitech’s Choices+ app. That’s the standout characteristic. The remainder of the mouse stays largely unchanged from the M650 mannequin, which launched again in 2022.

    Technically, the AI performance doesn’t reside within the mouse itself, however within the software program layer. The M750 merely makes a shortcut default. It’s a smooth mouse, however calling this product AI-enhanced when it’s a clear case of development alignment slightly than a transformative functionality.

    OralB

    4. Oral-B iO Sequence “AI” toothbrush

    Oral-B’s iO Sequence toothbrushes are marketed as “AI-powered,” promising real-time suggestions to enhance brushing approach. In accordance with the model, the AI tracks your brushing type and helps you cowl all areas of your mouth evenly. It sounds spectacular, a sensible toothbrush that understands your habits and coaches you to raised dental hygiene.

    In follow, the toothbrush makes use of movement sensors and strain detection, then compares that information to a predefined perfect brushing path. (Notice on predefined perfect brushing path). It provides suggestions by way of a companion app, however there is no such thing as a machine studying, no adaptation to particular person patterns, and definitely no evolution over time. And let’s be trustworthy, you’ll in all probability take note of the app through the first week or perhaps the primary month, however would you actually verify it each single time you employ your toothbrush? Useful, perhaps. AI-powered? That’s debatable.

    LG-DUALCOOL

    5. LG DUALCOOL AI Air Conditioner

    The final one in the present day is the LG’s DUALCOOL AI Air that has been marketed as a next-generation equipment, utilizing AI Core-Tech to ship personalised cooling based mostly on consumer preferences. The product description consists of phrases like “AI DUAL Inverter”, “Human Detecting Sensor”, and “spatial evaluation” by the ThinQ app. It guarantees to optimise airflow by monitoring your location, studying your utilization patterns, and adjusting the temperature and fan velocity robotically. Add in options like Sleep Timer+, Auto Clear+, and energy-saving modes, and it sounds just like the air conditioner of the long run.

    However strip away the advertising and marketing language, and you might be left with a collection of high-end sensors, pre-set routines, and app integrations that reply to movement, room temperature (a thermometer), and inactivity. Does that rely as AI? Or is it merely a motion sensor related to a sensible management system? There is no such thing as a clear proof of true studying, prediction, or dynamic mannequin coaching. It’s sensible, certain. However whether or not it’s really clever stays open to query, particularly when each trendy equipment needs to journey the AI wave.

    The AI label is right here to remain, even when the intelligence will not be

    These 5 instances are only a pattern. The record may simply go on with sensible fridges that counsel recipes based mostly on scanned substances, AI health apps that comply with static routines, or robotic vacuums that use easy sensors to map your front room and name it machine studying. As AI continues to dominate the tech narrative, we will anticipate extra gadgets to promote questionable options associated to the know-how.

    This isn’t essentially dangerous. A few of these instruments are genuinely helpful. However we must always keep alert to what’s really being provided. Not each product that carries an “AI” label is smarter, and never each sensible characteristic must be framed as synthetic intelligence. If that’s the case, perhaps Excel ought to begin branding its formulation as AI, too. They’ve been round for many years, however they will comply with logic, adapt to inputs, and even simulate decision-making.

    The label could assist enhance gross sales, appeal to traders, or drive media consideration, however as customers and professionals, we must always study to look previous the branding and ask a primary query: Is it actually AI, or simply well-packaged automation?





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