Based mostly on over 20,000 studies, Amazon seems to be experiencing an outage.
In response to Downdetector, studies of issues began growing at 1:41 pm ET at this time. By 2:26 pm, ET, Downdetector acquired 18,320 studies of issues with Amazon’s web site. The variety of complaints peaked at 3:32 pm ET at 20,804. There have additionally been a smaller variety of complaints about Amazon Prime Video and Amazon Net Providers.
As of this writing, Amazon hasn’t confirmed any particular issues. Nevertheless, an Amazon assist account on X said at 3:02 pm ET at this time that “some clients could also be experiencing points” and that Amazon is working “to resolve the difficulty.”
Per Downdetector, 50 p.c of reported issues occurred at checkout, whereas 21 p.c of outage studies got here from cell app customers, and 17 p.c of complaints pointed to issues with Amazon’s product pages.
Ars Technica can verify that some product pages fail to load correctly or in any respect, and that the Amazon homepage typically fails to load.
Replace 3/5/2026 7:57 p.m. ET: As of 4:10 p.m. ET, studies of downside began declining on Downdetector and had been down considerably by 5:55 p.m. ET.
Replace 3/6/2026 9:25 a.m. ET: By 9:05 p.m. ET on Thursday, the variety of studies filed on Downdetector dropped to 435. On Thursday night, Amazon offered a press release saying: “We’re sorry that some clients might have quickly skilled points whereas procuring. We have now resolved the difficulty, which was associated to a software program code deployment, and [the] web site and app at the moment are working easily,”
